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Joe wasn’t sure what to expect when he first came to JMVA for solutions as he’d not worked with a VA team before, but he has been continually impressed with the exceptional communication and attention to detail, problem solving and ideas generation, and just how proactive the team are.
Sarah now feels stress-free, and feels her business is being taken more seriously after having implemented the new systems and processes. The level of streamlining and support has enabled Sarah’s business to continue to grow.
The qualities that Joanne Manville Virtual Assistance have demonstrated to APMP has impressed Gareth during his time as Chair, in particular the flexibility of services provided, the open and transparent way in which JMVA operate, and the knowledge that any one of the Board can utilise JMVA when they need to.
Ian admitted that pre-Joanne, he was simply doing the admin work himself with no real process in place. This became taxing and a worry as things can be easily missed, as well as it being extremely time-consuming. The benefit of having Joanne on hand to execute the behind-the-scenes stuff, has been invaluable.
Simon now sees the team at JMVA as an extension of his own team, which is of huge value. In his own words, having someone who is ‘bang on it’ is amazing. Simon appreciates the depth of the team, knowing JMVA has the resources he needs.
After having spoken to Joanne, Alex said she was confident Joanne knew what she was talking about and had great reviews, and this gave her the encouragement to move forward, as she had been tentative about outsourcing previously.
Transition Tradition sought the help of Joanne Manville Virtual Assistance in 2017 as the consultancy had begun to grow at an accelerated rate.