Before working with Joanne Manville Virtual Assistance, I was struggling with things such as lack of systems and processes and my client list was growing. I am now receiving help with questionnaires, spreadsheets and system development. Working with a virtual assistant has introduced me to people and products that save me time such as IT support and Calendly, and this improves the quality of my customer experience because delegating these tasks has meant I can focus more on client delivery. As a result of this – my life is easier and I feel much lighter! I have found it extremely easy to work with a VA, and I’d recommend it to any other entrepreneurs seeking virtual assistants. I would rate the service provided by JMVA as excellent!