Knowing I can rely on things just being done in the background has had a hugely positive impact in the business. I have peace of mind knowing that I can trust the team to use their initiative along with getting things done.

Simply put, it’s a blessing to know that I’m working with great people and I sometimes feel extremely spoilt by it all.

Since working with Joanne and the team I’ve been particularly impressed by the all round efficiency of everyone. It certainly doesn’t feel like an external body supporting the business, it feels like Joanne and Co are part of the business and part of the team.

Natalie Thornicroft, Director, People & Culture, Titanbay