Quite simply, I wouldn’t have been able to get the business to its current position without Jayne’s help and support. The term “VA” doesn’t do her role justice: she takes an active part in all aspects of the business, not just the activities I delegate to her.
This has enabled me to involve her in more strategic ongoing projects, and I value her input and contributions. It is also helpful to know that there are other members of your team that can step up when there are specific skillsets that neither Jayne nor I have. This is where our conversations every few months are useful – I can bring Joanne up to date with our plans, and she is able to match that into the skillset of her wider team.