I was having trouble keeping on top of my emails, and was ‘fire-fighting’ rather than working in an organised and efficient way. I engaged the support of Joanne’s team and they were able to help me with email inbox management, scheduling and responding to clients.

As a result, I feel that important emails have been picked out and not lost, enabling us to provide a better client service and a much more professional approach.

If you are considering working with a VA, my advice would be to put them above everybody else, respond to them always and share the load when the number of tasks lined up is unachievable.