Joe wasn’t sure what to expect when he first came to JMVA for solutions as he’d not worked with a VA team before, but he has been continually impressed with the exceptional communication and attention to detail, problem solving and ideas generation, and just how proactive the team are.
The qualities that Joanne Manville Virtual Assistance have demonstrated to APMP has impressed Gareth during his time as Chair, in particular the flexibility of services provided, the open and transparent way in which JMVA operate, and the knowledge that any one of the Board can utilise JMVA when they need to.
Ian admitted that pre-Joanne, he was simply doing the admin work himself with no real process in place. This became taxing and a worry as things can be easily missed, as well as it being extremely time-consuming. The benefit of having Joanne on hand to execute the behind-the-scenes stuff, has been invaluable.